Privacy Policy

Data Controller Identification

Nuno Alexandre Neff dos Santos Martins
NIPC: 211071978

Information and consent

The Personal Data Protection Act (hereinafter “GDPR”) and the General Data Protection Regulation (Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, hereinafter “GDPR”) guarantee the protection of natural persons with regard to the processing of personal data and the free movement of such data.

In legal terms, "personal data" is considered to be any information, of any nature and regardless of its support, including sound and image, relating to an identified or identifiable natural person, so the protection does not cover the data of legal persons.
By accepting this Privacy Policy, the user declares for the purposes set out in Articles 4, nº. 1, 2, 3, 6, 7 and 11, 6, 7, 13 gives its free, spontaneous and informed consent for the processing of personal data, to LINGOLD.PT made available through the website www.lingold.pt included in a file under the responsibility of LINGOLD.PT, whose treatment under the terms of the RGPD complies with the appropriate technical and organizational security measures.
LINGOLD.PT maintains a database with the registration of its customers. The data present in this database are only the data provided by them at the time of registration, being collected and processed automatically, under the terms approved by the National Data Protection Commission, by LINGOLD.PT, the entity responsible for the respective file.
In no case will information be requested on philosophical or political beliefs, party or trade union affiliation, religious faith, private life and racial or ethnic origin, as well as health and sex life data, including genetic data.
In no case will we carry out any of the following activities with the personal data provided to us through this website:
· Assign to other persons or entities, without the prior consent of the data subject;
· Transfer outside the European Economic Area (EEA), without the prior consent of the data subject.

What we collect

We may record the following information:
Name;
Contact information, including email address;
Demographic information, orders, preferences and interests;
Other information relevant to customer inquiries and/or offers.

What we do with the information we collect

We need this information to understand your needs and offer a better service, and mainly for the following reasons:
Internal record keeping;
Use the information to improve our products and / or services, whether for internal analysis or to provide data to external companies that are dedicated to collecting opinions on purchases made;
In the case of shipped orders, your name, address and contact details will be provided to the carrier for delivery;
We may periodically send promotional emails about new products, special offers or other information that we think you may find interesting, using the email address you have provided;
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, telephone, fax or post. We may use the information to customize the website to your interests.

Changing and Deleting Data

In accordance with the provisions of the Personal Data Protection Act and the GDPR, the customer can change or delete their data at any time, rectification, deletion, limitation, opposition and portability, in their customer area.

Security

We are constantly committed to ensuring the security of your information. In order to prevent unauthorized access or disclosure, appropriate physical, electronic and administrative procedures have been established to safeguard and protect the information we collect online.

How we use cookies

A cookie is a small file that asks permission to be placed on your computer or mobile device's storage. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a certain website.
We use cookie traffic logs to identify which pages are being used. This helps us to analyze website traffic data and to improve our website in order to adapt it to the customer's needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
In general, cookies help us to provide you with a better website, as they allow us to monitor which pages you find useful or not. A cookie does not give us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most browsers automatically accept cookies, but you can modify your browser to refuse cookies. If you prefer to refuse cookies, this may prevent you from getting the most out of the site.

Links to other websites

Our website may contain links to other websites of interest. However, after using these links, you should note that we have no control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting such sites and such sites are not governed by this privacy statement. You should be careful and observe the privacy statement applicable to the website in question.
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