Privacy Policy

This data privacy guarantee statement applies specifically and exclusively to the Lingold website service.

As part of its commercial activity, Lingold collects some personal data from the users of its website. However, it guarantees the right to privacy, in accordance with the new General Data Protection Regulation in force and does not collect any personal information without the prior consent of the user in question.

This personal data is collected through the user registration on the Lingold website, as well as the request to subscribe to our newsletter.

It is the sole responsibility of the user who owns the personal data for any type of provision of incorrect or inaccurate personal data.

Lingold guarantees that this information WILL NOT BE used in any list for promotional purposes via email or telephone, with the exception of subscribing to the Newsletter, nor will it be disclosed to any other organization or company, with the exception of providing the name, address and telephone contact to the company that will carry out the transport and delivery of orders placed on this website. Lingold is committed to protecting the privacy and security of the personal data collected by it, preventing it from being damaged, distorted, destroyed or misused by unauthorized third parties and will do everything in its power to ensure the use of effective technology and so that your online experience is, day by day, more secure and your relationships on the Web increasingly strengthened.

Any advertising action carried out via email, by sending a newsletter with the latest news, will only be carried out after subscription and prior consent by the user interested in receiving them.

The data collected by Lingold will be kept for the period necessary for the correct functioning of commercial relations with its customers. Once the commercial relationship with a particular customer has been terminated at their request, their personal data will no longer be processed or maintained in Lingold's databases, with the exception of those necessary to comply with the legal obligations to which the company is subject. In this way, the following deadlines are stipulated for the deletion of personal data from the website's customer database:

- In the case of customers who have their registration validated, but who do not make any purchases, the data is deleted or anonymized 2 years after the registration request.

- In the case of customers whose registration has been validated and who have made one or more purchases, the data is deleted or anonymized 5 years after the last order.

The provision of personal data is optional, and it is guaranteed, under the terms of the new regulation in force, the right to access, rectify and eliminate any data that concerns the holder of the same.

To make a change or permanent deletion of data, simply access your customer area or via the e-mail address, sending a written request, duly identified and signed. Any request for alteration or deletion will have a maximum period of 25 days to respond and process them.

The holder of personal data also has the right to complain about the way Lingold treats their data, which they can exercise by submitting a complaint to the National Data Protection Commission (CNPD): Rua de São Bento, nº 148, 1200 -031 Lisbon.

The website stores cookies on the user's access devices. Its purpose is to optimize the performance of the website and provide a better browsing experience. The user can configure or disable the use of cookies through the settings of the internet browser (browser) or firewall used.

In addition to the physical and technological security measures adopted by Lingold to protect the data of the users of its website, it is the responsibility of each user to ensure that their access data will not be improperly shared with third parties and to comply with those that are the practices recommended for any web user, namely the installation and update of a security application such as antivirus or others.

If you have any questions regarding this commitment, please do not hesitate to contact us.